Automatic customer potential score
Real-time opportunity detection
Personalized vehicle recommendations
Automati integrated fully with our garage management system, streamlined appointment booking and significantly improved customer service. Customers enjoy a simple, fast booking experience, and we save time and work more efficiently. Warmly recommended.
The real-time operations platform of the automotive industry
Automati connects service, operations, sales and fleets into one platform. Instead of moving between separate systems, all the data, all the processes and all the tasks are managed in real time — from a single screen.
Hundreds already run their operations in real time with Automati
”Automati integrated fully with our garage management system, streamlined appointment booking and significantly improved customer service. Customers enjoy a simple, fast booking experience, and we save time and work more efficiently. Warmly recommended.“
- +34%
- increase in Upsales conversion rate
- +42%
- fewer calls to scheduling centers
- +150
- service centers using Automati
- 2.5x
- growth in service arrival rates
Why choose Automati?
The most advanced intelligence layer for service and sales centers — without replacing your existing systems.
- 3M+
- messages sent per year
- 1M+
- appointments and services scheduled
- 300+
- active service centers
- AI
- purpose-built AI for the automotive industry
- Full integration
- with existing systems, no replacement
- 99.9%
- enterprise-grade uptime and performance
Who Automati helps
Automati was built for everyone who runs the automotive world
Importers, vehicle groups, service centers, service managers, scheduling desks, sales and trade-in departments and fleets — everyone works on the same platform, with the same picture.
Full control of your fleet at any given moment, without background noise
The whole fleet in one picture
Automati centralizes appointments, service statuses, communication with service centers, exceptions and vehicle availability in one place — giving fleet managers a clear, up-to-date picture.
Our products
Five products. One platform. All your automotive activity in one place.
Automati Service
Automati Service runs the customer's entire digital service journey — from booking, through real-time reminders and updates, arrival confirmations and quote approvals, all the way to vehicle handover. It all runs automatically and connects straight into the service center's activity.
- 24/7 online booking on a smart, load-aware calendar
- Day-before reminder, day-of update and a ready notice
- Automatic same-day rebooking for no-shows
- One-click quote approval via WhatsApp
- A digital vehicle card available on mobile
Automati Operations
Automati Operations gives managers full real-time control over the entire operation. Load, SLA breaches, work stages, open tasks, team availability and job assignment — all connected to one screen, so decisions happen fast and problems get handled before they form.
- A live operations board for every vehicle, stage and delay
- SLA management and risk detection before problems grow
- Smart team assignment based on actual workload
- Bottleneck detection and real-time action recommendations
- Full transparency for managers and owners
Automati Sales
Automati Sales automatically identifies customers with potential for a new vehicle, a trade-in or additional services. The platform analyzes customer activity in real time and hands the sales team precise opportunities at the right moment — before the customer moves to a competitor.
- Upsell opportunities by mileage, model and service history
- A clear sales-potential score for every customer
- One-click hand-off of opportunities to trade-in showrooms
- A monthly dashboard of potential revenue
Automati Fleet
Automati Fleet lets you run the fleet's entire activity from one place. Service statuses, work approvals, vehicle availability, operational exceptions, communication with service centers and a complete picture of the whole fleet — in real time, with full transparency.
- Centralized management of the service-center network
- Work allocation by load, region and slot availability
- Full transparency for the importer and the network
- Real-time fleet status and reports
Automati Voice Agent
Automati Voice Agent is an AI-powered digital worker that runs all voice communication with customers — around the clock. It understands conversations, books and updates appointments, shares information, makes outbound calls and spots sales opportunities in real time. It is not an IVR: the agent performs real business actions, wired straight into the service center's workflows.
- Smart 24/7 voice answering, many calls handled in parallel with no hold time
- Booking, rescheduling and cancellation with caller ID and vehicle verification
- Outbound reminder and arrival-confirmation calls — fewer no-shows
- Real-time sales-opportunity detection and automatic follow-up on leads and dormant customers
- Automatic transcript and summary of every call, with smart hand-off to a human agent
Our tools
The tools that make your workflows automatic
A premium WhatsApp experience
Read moreBranded, multilingual, measurable communication that feels like quality service — not spam.
Full integration with the Nesher system
A direct connection to the real service calendar enabling smarter reminders, tighter coordination and real-time operational transparency.
A digital vehicle card
A mobile card for booking, service dates, updates, recalls and targeted benefits — all in one place.
An organized booking dashboard
A clean operational view of appointments, confirmations, no-shows and technician task assignment — without hopping between systems.
Automati fits everyone who runs an operation in the automotive world.
Service centers
Manage all service activity in real time — scheduling, workloads, customer communication, quote approvals and daily operations in one place.
Importers and networks
Cross-network control over all service centers, real-time performance monitoring, process standardization and a full picture of operations.
Fleets
Manage maintenance flows, approvals, Goodwill, communication with service centers and continuous tracking of every vehicle's status.
Sales dealerships
Spot sales opportunities, manage trade-ins, follow up with customers and grow revenue with real-time operational insight.
End customers
A complete digital service experience — booking, approvals, updates, a digital vehicle card and continuous communication throughout the vehicle's life.
Management and executives
Real-time dashboards and control over performance, workloads, revenue, staffing and service metrics for fast decision-making.
Automati continuously analyzes customer activity, service history, vehicle condition and customer behavior — and spots trade-in, new-vehicle, service-expansion and upsell opportunities in real time. Every opportunity reaches the right team at the right moment, with no searching and no manual work.
Turning every customer interaction into a new business opportunity grow revenue with 
artificial intelligence
Automatic customer potential score
The platform grades every customer by service history, spend and purchase signals — giving the team a clear potential score up to 100.
Real-time opportunity detection
Searching for a new model, or arriving with an older or high-mileage car, instantly becomes a hot alert for the sales or trade-in team.
Personalized vehicle recommendations
The AI matches every customer with the three most relevant models for them — by budget, preferences, current car and driving profile.
The customer journey that leads to new revenue opportunities
Maximum convenience for your customers, with minimum manual work.
The whole flow stays connected automatically — without relying on memory, chasing or manual hand-offs.
Book a demo- Step 1
A service booking is created
The customer enters the service flow through a scheduled appointment.
- Step 2
The customer confirms arrival
A reminder is sent and the customer confirms with a simple click.
- Step 3
A vehicle service card opens
The team receives an orderly, up-to-date hand-off about the upcoming visit.
- Step 4
The car is ready for pickup
The customer gets the pickup update straight to their phone.
- Step 5
A relevant Upsell or trade-in opportunity is created
A revenue opportunity after a successfully completed service.
A premium WhatsApp experience
Convenient reminders and appointment booking directly in WhatsApp automations
One-click booking
The customer goes straight from the message to booking or the next action — less friction, more completions.
Real-time tracking
Who opened, clicked or completed a booking — every action is measured and reported straight to your dashboard.
Automatic multilingual communication
Hebrew, English or Russian — customers get reminders and updates in their own language.
Branded creative
Every message feels more polished, more recognizable and better fitted to the business.
”Automati delivers real value in our day-to-day work — a convenient system, professional service and high availability that let us operate with confidence and give customers better service. Warmly recommended for any service center looking to become more efficient.“
Hundreds of automotive teams recommend us
Based on 125 Google reviews
We chose to roll out Automati across all the service centers we own. The system is professional, efficient and effective — it helps increase intake, improve customer retention and strengthen the relationship with them. Warmly recommended.
Since we deployed Automati we've felt a real change. Managing bookings and reports became more organized and efficient, the customer experience improved, and the Automati team provides professional, available support throughout.
Automati significantly upgraded our workflows. We increased booking volume, improved the customer experience and gained a reliable system with professional service that feels like a true partner in success.
Automati gives us a complete envelope for managing customer service, with fast responses and professional support. The system lets us work with peace of mind and deliver better service to our customers.
Automati is a system built by people who know the work in service centers. The solutions fit our needs precisely and let us work more efficiently and comfortably.
Finally, a system that sends automatic WhatsApp reminders and saves us daily work. A simple, efficient and meaningful solution for any service center.
Automati delivers real value in our day-to-day work, with a convenient system, professional service and high availability. Warmly recommended for any service center looking to become more efficient.
No. Automati acts as a connection and control layer on top of your existing systems, letting information flow more intelligently between service, sales, operations and customer service. The business keeps using the tools it already knows, while gaining broader, clearer control over what happens between them.
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