Automati Ai Service Agent
Automati Ai Service AgentThe phone answers, the system takes it from there
Everyone has an AI that talks. An AI wired into your core systems in real time — only Automati has that.
The Automati Ai agent connects in real time to the core systems, the DMS, the CRM and the database of your service center and showroom — with no change to the core systems.
Your service center
- Customer
I would like to book a service for my car
- Ai agent
Identifying the customer and the vehicle in the system…
- Customer
Do you have anything Tuesday morning?
- Ai agent
I can see the mileage is high — would you like me to connect you to the showroom about a vehicle upgrade?
- Appointment booked and written to the calendar
- Upsell referral sent to the showroom
- Confirmation sent on WhatsApp
- 24/7
- Answering, without a break
- +40%
- More appointments booked
- 60%-
- Fewer unanswered calls
- 0
- Extra headcount
An AI built for the automotive world
The smartest agent in automotive — only at Automati
Automati Voice Agent is an AI-powered digital employee that runs all voice communication with your customers — 24 hours a day. It understands conversations, books and updates appointments, shares information, places outbound calls and spots sales opportunities in real time. This is not an IVR: the agent performs real business actions, wired directly into the service center's workflows.
Smart voice answering 24/7, handling parallel calls with no wait time.
Booking, changing and cancelling appointments while identifying the customer and verifying the vehicle.
Outbound calls for reminders and arrival confirmations — fewer no-shows.
Referrals to vehicle sales, plus automatic follow-up on leads and dormant customers.
Automatic documentation and summary of every call, with a smart hand-off to a human when needed.
Real-time upsell
Not just service — sales too
The agent picks up purchase or upgrade intent mid-conversation and routes the customer straight to your showroom. It also spots upsell opportunities during service — additional treatments, upgrades and add-ons — and offers them to the customer in real time.
How it works, in one call
Four steps, inside the same call — no callback, no second conversation.
No hold queue, no voicemail and no “we will get back to you”. The customer hangs up with an appointment on the calendar.
Book a discovery call- Step 1
The customer calls
and says what they need in their own words — “I would like to book a service for my car”.
- Step 2
The agent identifies
the customer and the vehicle from the system, service history included — how much and what kind — and offers a fitting upsell.
- Step 3
Checks calendar availability
in real time, and offers a slot that matches the actual load.
- Step 4
Books and confirms
the appointment, updates the system and sends the customer a confirmation.
No change to your core systems
It connects to the systems you already have
No change to your existing systems — the data stays with you, and the agent simply talks to them.
- Priority ERP
- Nesher DMS
- Musachit DMS
- Tafnit DMS
- Salesforce CRM
- and more
A secure connection to your central platform, with no need to change existing workflows.
Quality and control
Every call is documented, not just answered
Beyond the answering itself, every call stays with you — for quality control, for resolving disputes and for managing the team properly.
- Recording
A full recording of every call
Stored in the management portal with full access for replay and quality control.
- Transcript
A full transcript, split by speaker
Available to read and search at any moment — no need to listen again to check what was said.
- Monitoring
Real-time reports and performance
Track call volume, appointments booked and answer rate, straight from the control board.
The Ai agent plan
The agent that answers the phone, identifies the customer and the vehicle, and books in real time.
Ai Start
₪750per month
What is included
- 24/7 answering
- Automatic appointment booking
- Full recording and transcription
Fits smaller centers
Book a discovery call — Ai StartOur pick
Ai Service
₪1,500per month
What is included
- Everything in Ai Start
- Routing and categorization of inquiries
- Real-time reports and monitoring
- Confirmations over SMS / WhatsApp
The recommended plan
Book a discovery call — Ai ServiceAi Pro
₪3,750per month
What is included
- Everything in Ai Service
- Priority response times
- Tuned for growing businesses
For growing businesses
Book a discovery call — Ai ProAi Unlimited+
₪7,500per month
What is included
- Everything in Ai Pro
- High volume with no overage worries
- Hands-on onboarding support
For high-volume businesses
Book a discovery call — Ai Unlimited+
- Setup and discovery: ₪1,950 one-time, including the connection to your systems.
- Usage beyond the package volume is billed according to the plan.
- Pricing valid through 10.9.26.
Ready for the phone to stop being a bottleneck?
A short discovery call, and within days the agent is connected to your system and live on your inbound calls.
or write to us info@automati.net