Privacy policy

1 What information do we collect?

• Details you give us while using the system: name, phone number, email address, vehicle details.
• Technical information: IP address, browser type, system usage data, cookies.
• Enquiries and conversations with our service representatives.

2 What do we use the information for?

• To let you manage appointments, enquiries and services through the system.
• To improve the user experience and develop the service.
• To send updates, reminders and marketing content — but only if you have consented.
• To meet legal requirements and keep the system secure.

3 Sharing with third parties

We share information only where it is necessary to operate the service — for example with:

• Technology and infrastructure providers (hosting, information security).
• Service centres you contacted through the system.
• Competent authorities — only where required by law.

4 How do we protect the information?

• We apply advanced security measures to prevent unauthorised access or use.
• We keep information only for as long as it is needed to provide the service or as required by law.

5 Your rights

Every user has the right:

• To ask to review the information held about them.
• To demand correction or deletion of incorrect information.
• To remove themselves from mailing lists at any time.

6 Updates to this policy

We may update this privacy policy from time to time. We will post a notice on the site for any material change.